Work Wiltshire

Business Administration Apprenticeship

January 12, 2016

Apprenticeship Summary

This Apprenticeship is about playing an important support role within a business or organisation.

Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

Although it depends on the organisation, responsibilities can include organising people and resources, general administration and data entry. 

Prospective Role

This course will advance the Apprentice’s Business Administration skills so they can then carry out a full range of responsibilities.

The Apprentice will spend the duration of this apprenticeship with an employer. Learning takes place in the workplace alongside support from an experienced training consultant including monthly visits.

Entry Requirements

Recommended: Four GCSE’s A*- C

We recommend a candidate has a minimum of four GCSEs at grades A*-C. Apprentices must also demonstrate an interest in Business Administration, people and have a willingness to learn (having a relevant job for a minimum of 30 hours per week is an essential part of an Apprenticeship).

Course Content

The course includes core units and additional units selected by both the employer and Apprentice. Examples of topics covered are:

 Communication in a business environment.

 Understand employer organisations

 Principles of providing administrative services.

 Principles of business document production & information management

 Manage personal performance & development

 Development working relationships with colleagues

How does the apprenticeship work?

Assessments are carried out through projects, practical skills tests and observations of the apprentice at work. The apprentice will have a personal training consultant (a specialist in Business Administration), who will support and guide throughout their qualifications. The consultant will visit the workplace (usually every 3-4 weeks), reviewing progress; observing and assessing performance, whilst planning the next stage towards the achievement of the qualification. The qualification will be gained by one-to-one assessment in the workplace producing a portfolio of evidence to demonstrate competence

Business Administration Apprenticeship Job Roles

Business Administration covers a wide range of job roles and is required in most companies. Below are some examples of what you could do:

 Clerks

 Secretaries

 Admin Assistants

 Office Juniors

 Admin Officers

 Personal Assistants

 Customer Advisor/Assistant

 Sales Advisors

How long will it take to complete an apprenticeship?

An apprenticeship must last for a minimum of 12 months and an apprentice needs to be employed for a minimum of 30 hours per week. On average, most people successfully complete this apprenticeship within 12-18 months

Progression Opportunities

Level 3 Diploma in Business Administration

What are the costs?

Apprenticeships are open to those aged 16 years and over. Training can be fully subsidised for people aged 16 – 18. For learners aged 19-24 an additional charge will be applied. Please ask for further details.

For more information please contact S&B Academy

Tel: 0117 9533001 Email:

S&B Academy, Princess St, Bristol, BS3 4AG

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