Enrolment

Welcome Meetings for Online Courses - All our online courses include a short 30 minute welcome meeting, which must be completed before your first course with us. You only need to do this once. We use itslearning to store course resources, and the tutor will refer to it during sessions. The welcome meeting shows you how to log in and navigate the platform. You will join the welcome meeting online using a Microsoft Teams link. During the session, you will also be shown where to complete the initial survey, which helps the tutor understand everyone’s starting point. A member of the team will call you shortly after you complete the enrolment form to arrange the welcome meeting and check the course meets your expectations.

If you are happy for us to use photographs or videos of you on our website or our promotional materials, please sign the consent section below. Images and photographs will only be used to promote or publicise Wiltshire Council’s Family and Community Learning service and will not be used for anything that may cause offence, embarrassment or distress. Images and photographs will not be passed to the media or any other third party without your consent. All photographs and images will only be retained for a period of two years.

PRIVACY NOTICE 2025-2026 This privacy notice is issued on behalf of the Secretary of State for the Department of Education (DfE) to inform learners about the Individualised Learner Record (ILR) and how their personal information is used in the ILR. Your personal information is used by the DfE to exercise our functions under article 6(1)(e) of the UK GDPR and to meet our statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009. Our lawful basis for using your special category personal data is covered under Substantial Public Interest based in law (Article 9(2)(g)) of UK GDPR legislation. This processing is under Section 54 of the Further and Higher Education Act (1992). The ILR collects data about learners and learning undertaken. Publicly funded colleges, training organisations, local authorities, and employers (FE providers) must collect and return the data each year under the terms of a funding agreement, contract or grant agreement. It helps ensure that public money is being spent in line with government targets. It is also used for education, training, employment, and well-being purposes, including research. We retain your ILR learner data for 20 years for operational purposes (e.g. to fund your learning and to publish official statistics). Your personal data is then retained in our research databases until you are aged 80 years so that it can be used for long-term research purposes. For more information about the ILR and the data collected, please see the ILR specification at https://www.gov.uk/government/collections/individualised-learner-record-ilr ILR data is shared with third parties where it complies with DfE data sharing procedures and where the law allows it. The DfE and the English European Social Fund (ESF) Managing Authority (or agents acting on their behalf) may contact learners to carry out research and evaluation to inform the effectiveness of training. For more information about how your personal data is used and your individual rights, please see the DfE Personal Information Charter ( https://www.gov.uk/government/organisations/department-for-education/about/personal-information-charter ) and the DfE Privacy Notice ( https://www.gov.uk/government/publications/privacy-notice-for-key-stage-5-and-adult-education ) If you would like to get in touch with us or request a copy of the personal information DfE holds about you, you can contact the DfE in the following ways: • Using our online contact form https://form.education.gov.uk/service/Contact_the_Department_for_Education • By telephoning the DfE Helpline on 0370 000 2288 • Or in writing to: Data Protection Officer, Department for Education (B2.28), 7 & 8 Wellington Place, Wellington Street, Leeds, LS1 4AW If you are unhappy with how we have used your personal data, you can complain to the Information Commissioner’s Office (ICO) at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. You can also call their helpline on 0303 123 1113 or visit https://www.ico.org.uk Date last updated: April 2025