Work Wiltshire is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Accessibility statement
How accessible is this website?
How to change the appearance of this website
Advice on assistive technology
Feedback and contact information
Reporting accessibility problems with this website
Enforcement procedure
Technical information about this website’s accessibility
Non-accessible content
Compliance status
What we’re doing to improve accessibility
Preparation of this accessibility statement
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Accessibility statement

This accessibility statement applies to the Work Wiltshire website (https://workwiltshire.co.uk).

This website is run by the Wiltshire Council Employment and Skills service. We want as many people as possible to be able to use this website.

How accessible is this website?

We know some parts of this website are not fully accessible, including:

  • our third-party web systems such as twitter plugin
  • most older PDF documents are not fully accessible to screen reader software

How to change the appearance of this website

Where possible, we have created this site so that your own preferences for colours, fonts and text sizes will take precedence over ours. The following resources will help you modify your own browser and operating system preferences to suit your own needs:

Advice on assistive technology

For more information on assistive technology (screen enlargers, screen readers, speech recognition systems, speech synthesizers, refreshable Braille displays, Braille embossers, talking word processors, large-print) for the visually impaired please visit the Royal National Institute of Blind People website.

The British Dyslexia Association website has information about accessibility issues people with Dyslexia may encounter.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the relevant service.

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please provide your feedback by emailing to workwilts@wiltshire.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality and Advisory Support Service.

Technical information about this website’s accessibility

The Employment and Skills service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers should also display it correctly. It was originally built in 2017 to comply with Web Content Accessibility Guidelines 2.0
  • The page layout and colour scheme are implemented using cascading style sheets (CSS) and can be over-ridden by the user. All text can be enlarged or reduced to suit your preferences
  • The source code is structured so that the main content of the page precedes the navigation. The first link on every page will jump directly to the page content
  • All pages start with a heading 1 element. Sub-headings are used to further divide the page
  • Tables are only used for tabular data (that is, they are not used for layout purposes, except for one table on the homepage, and in a few parts of the constitution). Data tables are marked up correctly with table headings and scope attributes. We avoid using complex tables (that is, tables with two or more logical levels of headings)
  • We do not use access keys. Research suggests that these can sometimes conflict with shortcut keys used by assistive technologies.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non compliance with the accessibility regulations

General users

  • The forms generally have clear labels, though some need further expansion to ensure they are clear. This fails WCAG 2.1 success criterion 3.3.2 (Labels and instructions). We plan to review all link labels and instructions by February 2022 and ensure that they are clear
  • Across pages there is ambiguous and redundant text used for some of the links, such as ‘find out more about…’ which doesn’t currently clearly articulate where the link is taking you. Along with this when the alternative text in the link button is sometimes the same as the button text. This fails WCAG 2.1 success criterion 2.4.4 (In context) and 2.4.9 (Link Purpose). We plan to edit these by February 2022 in future all link will be clear to what information they are linking two and the link text will not be repeated when going to different locations

Those with visual impairments

  • Some images are state they are missing an alternative text when they are actually decorative images. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to check decorative images and ensure they correctively identify as this by February 2022. When we publish new content, we’ll make sure our use of images meets accessibility standards.
  • Videos are used on some pages and further checks need to be completed to ensure they are accessible. Potentially this will some videos may fail WCAG 2.1 success criterion 1.2.1 (Audio-only and video-only), 1.2.2 (Captions), 1.2.5 (Audio Description). We will be assessing all the videos used on the website and where possible ensuring they meet the success criterion, we will do this by February 2022.
  • Users are unable to use tabbing to access all resources on the website. This fails WCAG 2.1. success criterion (Keyboard Accessible). We plan to edit this to a new system by February 2022.

Disproportionate burden

  • When errors are present on the forms the error message can sometimes give clear detailed information but in some cases can give a generic error message; the forms being used are developed by third party developers are have limited settings for us to change. This fails WCAG 2.1 success criterion 3.3.3 (Error suggestion)
  • Occasionally some separator elements used for navigation are being classed as empty headings which could affect users using screen readers or viewing the page with the styles off. This is part of the website design is developed by third party developers which we have limited settings to change. This fails WCAG 2.1 success criterion 2.4.6 (Headings and labels).
  • Text colour contrasts across the site are acceptable except the Twitter logo in the footer which does not meet AA standard. This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

Content that’s not within the scope of the accessibility regulations

  • The website links to several PDFs which are not currently set up to accessibility requirements, which could affect those using screen readers when viewing these. Some of the PDFs are hosted on external websites, while a few are internally hosted. We will be reviewing by March 2022 our internally hosted PDFs.

Compliance status

This website was last tested over the period of 28 October to 1 November 2021. The test was carried out by the Employment and Skills service at Wiltshire Council. This evaluation combined both semi-automated tools and manual evaluation of a sample of the website. The automated tools we used were the WAVE Evaluation Tool version 3.1.6 and Siteimprove Accessibility Checker version 127. We sampled 9% of the website and tested:

The manual evaluation followed guidance for doing an accessibility check set by the Government Digital Service. For this we sampled 6 pages which were a mix, some from the automated tests as well as others to ensure we had a wide sample covering pages with pictures, videos, forms and text. These included:

What we’re doing to improve accessibility

We are working on improving the website and addressing the accessibility issues including:

  • changing elements to ensure users can navigate solely with a keyboard
  • correctly showing all decorative images
  • ensure all labels and link text is clear
  • investigate how internally produced PDFs can be set up to be accessible
  • where videos are used ensure they comply with accessibility requirements.

Some elements of the site structure and plugins used are developed by third-parties, as such we are unable to make some of the necessary changes to them; we will, nevertheless, look into what changes we can make and implement these where possible. However, it may always be an option to make these changes as this is a small website with limited resources, as such some changes may present a disproportionate burden, which currently applies to the plugins we use such as the Twitter feed and form structure and error messages.

Preparation of this accessibility statement

This statement was prepared on 23 November 2021. This website is currently in the process of updating, testing and evaluating its accessibility conformance. We will update this statement completion of our further updates and evaluation.