We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This accessibility statement applies to the Work Wiltshire website (

This website is run by the Wiltshire Council Employment and Skills service. We want as many people as possible to be able to use this website.

We know some parts of this website are not fully accessible, including:

  • our third-party web systems such as twitter plugin
  • most older PDF documents are not fully accessible to screen reader software

Where possible, we have created this site so that your own preferences for colours, fonts and text sizes will take precedence over ours. The following resources will help you modify your own browser and operating system preferences to suit your own needs:


For more information on assistive technology (screen enlargers, screen readers, speech recognition systems, speech synthesizers, refreshable Braille displays, Braille embossers, talking word processors, large-print) for the visually impaired please visit the Royal National Institute of Blind People website.

The British Dyslexia Association website has information about accessibility issues people with Dyslexia may encounter.

AbilityNet has advice on making your device easier to use if you have a disability.


If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the relevant service.

We’ll consider your request and get back to you in 10 days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please provide your feedback by emailing to

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality and Advisory Support Service.

The Employment and Skills service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers should also display it correctly. It was originally built in 2017 to comply with Web Content Accessibility Guidelines 2.0
  • The page layout and colour scheme are implemented using cascading style sheets (CSS) and can be over-ridden by the user. All text can be enlarged or reduced to suit your preferences
  • The source code is structured so that the main content of the page precedes the navigation. The first link on every page will jump directly to the page content
  • All pages start with a heading 1 element. Sub-headings are used to further divide the page
  • Tables are only used for tabular data (that is, they are not used for layout purposes, except for one table on the homepage, and in a few parts of the constitution). Data tables are marked up correctly with table headings and scope attributes. We avoid using complex tables (that is, tables with two or more logical levels of headings)
  • We do not use access keys. Research suggests that these can sometimes conflict with shortcut keys used by assistive technologies.

The content listed below is non-accessible for the following reasons:

Non compliance with the accessibility regulations

  • WCAG 2.1 success criterion 3.3.2 (Labels and instructions).
  • WCAG 2.1 success criterion 2.4.4 (In context) and 2.4.9 (Link Purpose).
  • WCAG 2.1 success criterion 1.1.1 (non-text content).
  • WCAG 2.1 success criterion 1.2.1 (Audio-only and video-only), 1.2.2 (Captions), 1.2.5 (Audio Description).
  • WCAG 2.1. success criterion (Keyboard Accessible).

Disproportionate burden

  • WCAG 2.1 success criterion 3.3.3 (Error suggestion)
  • WCAG 2.1 success criterion 2.4.6 (Headings and labels).
  • WCAG 2.1 success criterion 1.4.3 (Contrast).

Content that’s not within the scope of the accessibility regulations

  • The website links to several PDFs which are not currently set up to accessibility requirements, which could affect those using screen readers when viewing these. Some of the PDFs are hosted on external websites, while a few are internally hosted. We will be reviewing by March 2022 our internally hosted PDFs.

This website was last tested over the period of 13 December 2022 to 9th January 2023. The test was carried out by the Employment and Skills service at Wiltshire Council. This evaluation used semi-automated tools, the automated tools we used were the WAVE Evaluation Tool and Silktide.

We are working on improving the website and addressing the accessibility issues including:

  • changing elements to ensure users can navigate solely with a keyboard
  • correctly showing all decorative images
  • ensure all labels and link text is clear
  • investigate how internally produced PDFs can be set up to be accessible
  • where videos are used ensure they comply with accessibility requirements.

Some elements of the site structure and plugins used are developed by third-parties, as such we are unable to make some of the necessary changes to them; we will, nevertheless, look into what changes we can make and implement these where possible. However, it may always be an option to make these changes as this is a small website with limited resources, as such some changes may present a disproportionate burden, which currently applies to the plugins we use such as the Twitter feed and form structure and error messages.

This statement was prepared on 16th January 2023. This website is currently in the process of updating, testing and evaluating its accessibility conformance. We will update this statement completion of our further updates and evaluation.

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